Frequently Asked Questions
Everything you need to know about your Home Wet Bar experience.
How long does it take to personalize my order?
Most of our personalized glassware and bar accessories are processed within 2 to 4 business days. During peak holiday seasons, production may take up to 7 business days before shipping.
What are your shipping options and delivery times?
We offer standard, expedited, and overnight shipping options. Standard shipping typically takes 3 to 7 business days depending on your location within the continental United States.
Can I return a personalized item?
Because personalized items are custom-made specifically for you, we cannot accept returns unless the item is defective or arrived damaged. Non-personalized items can be returned within 30 days of purchase.
What should I do if my glassware arrives broken?
We take great care in packaging, but glass is fragile. If your order arrives damaged, please take a photo of the item and the packaging and contact our support team within 48 hours for a free replacement.
Do you offer bulk discounts for corporate gifts or weddings?
Yes, we offer tiered pricing for large orders of the same item. Please contact our sales team via the 'Bulk Inquiry' form to receive a custom quote for your event or business.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.